1. Introduction
At Tammy Digital, customer satisfaction is our top priority. This Refund and Return Policy outlines the process for returning or exchanging products such as the Nathan James Sideboard, VEIKOUS Buffet Cabinet, and Walker Edison Sideboard. Please read carefully to understand your rights and options.
2. Eligibility for Returns
Products are eligible for return within 30 days of delivery if they are unused, in their original packaging, and in the same condition as when received. Custom or personalized orders are not eligible for return unless defective.
3. How to Initiate a Return
To start a return, contact our support team at support@tammydigital.site or call +1 262 731 5652. Provide your order details and reason for return.
4. Return Authorization Process
Once your request is approved, you will receive a return authorization number and instructions on how to send the product back. Unauthorized returns may not be accepted.
5. Shipping the Product Back
Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival. We recommend using a trackable shipping method for your return.
6. Inspection and Refund Processing
Returned items will be inspected upon receipt. Refunds will be processed within 7-10 business days after inspection, and the amount will be credited to your original payment method.
7. Refunds for Damaged or Defective Items
If your product, such as the 63 in. black sideboard or 56 in. buffet cabinet, arrives damaged or defective, contact us immediately. We will arrange for a replacement or full refund.
8. Non-Refundable Items
Certain items, including clearance or sale products, may be non-refundable. Please confirm before purchase.
9. Exchanges
If you wish to exchange a product for a different item or color, contact us within 30 days. Shipping costs for exchanges may apply.
10. Cancellation Policy
Order cancellations are accepted within 24 hours of purchase. After that, orders are processed and may not be canceled.
11. Unauthorized Returns
Returns sent without prior approval or outside the designated window will not be processed and may be returned to sender.
12. Restocking Fee
A 15% restocking fee may apply for returns not due to our error or product defect.
13. Contact for Refunds and Returns
For assistance with refunds or returns, contact Tammy Digital:
14. Important Reminder
Keep all packaging, receipts, and documentation until your return is complete. Failure to do so may delay processing.
15. Final Note
We appreciate your business and aim to make your shopping experience seamless. For questions about your order, product issues, or return procedures, reach out to us at the contact details provided.
Experience timeless elegance and practical storage solutions with Tammy Digital’s curated selection of sideboards and buffet tables. Elevate your living space today with quality craftsmanship and stylish designs.
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